FAQ

Requirements

Can I use my international driver's license?
Valid drivers licenses issued in your state or country is acceptable as well as international licenses.

Do I need insurance?
Yes, insurance is required by state law.

What are your age requirements?
You have to be at least 21 years of age.

Service

Do you pick up and drop off customers?
Yes, we have a service to pick up and drop off customers for rentals (within Miami).

Do you deliver and pick up the vehicle?
Yes, we do provide these services.

Do you pick up at the airports?
No, we Pick up and Drop off at the MIA Rental Car Center Building.

Do you deliver at the hotels?
Yes, we do deliver at hotels but customer needs to be present to sign the rental contract.

Method of payment

What forms of payment do you accept?
You can pay cash, credit card or debit card.

Can I use another persons credit card for renting a vehicle?
Yes, but the card holder must be present themselves with proper I.D. to sign the rental contract.

Deposit

Do I need a deposit?
Yes, a deposit is required for security purposes. The amount of the requested deposit will be returned to you is there are not extra charges.

How much is the deposit?
The deposits is based on the type of vehicle and type of payment.

Type of vehicles

What type of cars do you have?
We have economy, compact, mid size, full size, convertibles, vans, SUVs and some exotic cars.

Do you have automatic or stick shift cars?
We have automatic cars only.

Do you have air conditioned cars?
Yes, all our cars have air conditioning.

Do you rent cars by the hour?
No, we rent on a daily basis only.

Accessories

Do you offer accessories with your rentals?
We do have accessories that can be rented with the vehicles. The accessories are a baby seat, cell phones, Wi-Fi, Mobile SIM card and GPS systems.

Additional charges

Is there an additional charge for more than one driver?
Yes, additional charges apply when rental vehicle is to be driven by more than one person.

Is there an additional charge for fuel?
Fuel must be brought back the same way it was given to you or there will be an additional charge.

Is there an additional charge for underage?
Yes, it only applies to customers that are 21-24 years old.

Out-of-state

Can I drive out-of-state?
Vehicles can only be within the state of Florida.

Monthly Special

If I rent a vehicle for a month can I get a good price?
Yes, vehicles can be rented by the month and receive a special offer.

Discounts

Do you have AAA, travel agencies or airport employee's discounts?
We are working on it. Yes, we will offer discounts to members of any one of these associations.

Do you offer coupons?
Yes we do, you can print it out from the web site when available.

Returning vehicles

If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?
Unfortunately we don't have a drop off service but we are willing to accomodate all our customers. Let us know in advance to see what we can do.